Terms & Conditions


Last Updated: February 26, 2025

Welcome to M for Maharani. By accessing our website and placing an order, you agree to these terms and conditions. Please read them carefully.

1. Shipping Policy

  • Orders are processed within 1 business day (excluding weekends and holidays)
  • Standard shipping takes 4-6 business days within India
  • Express shipping options available at checkout
  • Tracking details provided via email after dispatch
  • Force majeure delays are beyond our control
During festive seasons (Diwali, Wedding Season), delivery times may be extended.

2. Return & Exchange Policy

  • 7-day return window from delivery date
  • Item must be:
    • Unused with original packaging
    • Tags attached
    • In saleable condition
  • Return shipping costs borne by customer
  • Refunds processed within 7 business days
Customized items and sale products are final sale.

3. Pricing & Payment

  • All prices in Indian Rupees (INR)
  • GST included in listed prices
  • Secure payment via:
    • Credit/Debit Cards
    • UPI
    • Net Banking
    • Digital Wallets

4. Product Information

  • Colors may vary slightly due to display settings
  • Handcrafted items may have slight variations
  • Dimensions may vary by ±5%
  • We reserve the right to modify designs

5. Privacy & Data

  • Personal data protected as per Indian laws
  • Information used only for order processing
  • No data shared with third parties
  • Secure SSL encryption for transactions

6. Intellectual Property

  • All designs are property of M for Maharani
  • Images cannot be used without permission
  • Brand name and logo are registered trademarks

7. Customer Service

  • Available Monday-Saturday: 10 AM - 6 PM IST
  • Response within 24-48 business hours
  • Contact via:
    • Email: support@mformaharani.com
    • Contact form on website
    • WhatsApp business (order-specific queries)
These terms and conditions are subject to change without prior notice. Regular visits to this page are recommended to stay updated with our policies.
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Registered Office: [Your Address]